Chat Assistants and Agents
An assistant that answers day and night. We build chat assistants and AI agents trained on your own information that answer your customers’ questions and make your team’s work easier.
From question to action, a smart assistant.
A chat window that instantly answers visitors’ questions using the information on your site.
An assistant that handles frequently asked questions on your messaging channels.
An internal assistant your team uses to search your documents and policies.
AI agents that do tasks such as booking appointments, creating records and looking up information.
The assistant answering only from information you have approved.
Passing a conversation the assistant can’t resolve to a person on your team.
An assistant in four steps.
- 01
Scope
Which questions the assistant will answer and which tasks it will do are defined.
- 02
Knowledge
Your documents and frequently asked questions are organized and loaded into the assistant.
- 03
Trial
The assistant is tested with real questions, and wrong answers are corrected.
- 04
Launch
It is connected to your channels, and conversations are reviewed regularly.
- 16+Years of experience
- 400+Happy clients
- 5000+Completed projects
Frequently asked questions.
What happens if the assistant gives a wrong answer?
We set the assistant up to rely only on your information and hand over to a person when it isn’t sure. We review conversations regularly and improve the answers.
What is the difference between an assistant and an agent?
An assistant answers questions. An agent can do work in your systems: It books appointments, creates records and looks up information.
Which languages can it speak?
It can answer in many languages, starting with Turkish and English; we decide together which languages it will support.
How is personal data protected?
We limit what information the assistant can see and set up conversation storage and privacy notices in line with KVKK (Turkish Personal Data Protection Law).
Let’s talk about your project.
Tell us your goal, and we’ll work out the best plan and budget together.